Technologies & Services
Application Support
Computers must run software applications in order
to accommodate individual needs
and work tasks. We support major software packages and can also find
niche market products if your needs are specialized. Technologies: MS Windows,
MS Office (Word, Excel, Powerpoint, Outlook, Access), Visio,
Acrobat, antivirus and more.
Backup
Data is your most important asset and protecting it is essential. There
are a variety of backup strategies such as tape and cloud based
(backing up to a remote facility via the Internet). There are also
solutions to create a mirror of your server off site to maintain
operations in the event your local server fails. We will work with you
to determine the proper solution to suit your requirements.
Cloud Solutions
Offloading to The Cloud (The Internet) is becoming a more popular
strategy, due to its wider accessibility, redundancy and cost
efficiency. Server mirroring, data backup and applications can all be
located in The Cloud.
Database Design
Many businesses rely on spreadsheets
to track their data and
operations. This process can quickly become limiting and cause a
business to be inefficient. A properly design database, increases
efficiency, enables you to scale your business as personnel, regardless
of location, know where to find the information they need at a moments
notice.
Desktop / Laptop Support
A key component of a computer
strategy is having suitable workstations
for your personnel to use. We will recommend and maintain these systems
for you. We are currently deploying Windows 7 operating systems to the
desktop, but we also support many other technologies, including
previous Window versions and Apple Mac OS X. Technologies:
Windows 7, Windows XP, all earlier Windows systems. Apple Mac OS X
E-mail / Document Sharing
Many of our clients are using
Exchange and SharePoint, allowing them to
experience improved e-mail access over the earlier, limited POP mail.
Additionally, they can securely share contacts, calendars, to-do lists,
and documents using these services from anywhere via The Internet.
Technologies: Microsoft Exchange, SharePoint
Remote Access / VPN (Virtual Private Network)
VPN technology allows users to
remotely connect to the main office and
access their files or log in to their office computer, just as if they
were sitting in the office. This is a tremendous benefit to
telecommuters, sales personnel and other mobile workers. It's a huge
benefit for companies to enable secure access to their user's files and
workstations from anywhere via the Internet.
Security
Protecting your data and network are vital, so we use up to date
security suites like Symantec Intermet security products to help
protect against computer viruses, malware and other threats.
Server Support
A key to any office is a central
server, which acts as a secure and
reliable mechanism for file and printer sharing, as well as sharing of
other resources such as scanners, fax, shared software. Technologies:
Microsoft Server 2008, Server 2003
User Support
The
computer users are an integral part of the support process. We ensure
that they are assisted if they ever encounter problems.
Web Page Design
A well designed web page is important becase it describes your
business's image and services to the outside world, via The Internet.
We can work with you to design a web page that meets your needs.
Wired & Wireless (WiFi) Network Support
Network design, structured cabling
(wiring, network punch down panels),
wired/wireless switches and routers are just some of the network
related services we support.
We can set up a secure wireless ("WiFi") system at your location so you have the option of connecting to your local network or the Internet wirelessly within your office. This is handy for those situations where you carry your laptop (or other WiFi enabled device) in to the conference room, your colleague's office, or anywhere else in your facility where you don't have a traditional wired network connection.